Enabling Predictable Excellence – Can IOT Transform the Acute Care Setting?
Healthcare settings, despite the explosion of EHR use and advances in health information technology, remains notoriously inefficient, expensive, and prone to errors. Digital transformation holds great promise for health and care, but many of the same operational problems present in the clinical environment for decades persist today. Silos of clinical, financial, and operational systems neglect to connect through devices and data in a patient-centric manner. Physicians and other clinicians experience burnout because their technology-enabled work tools fail to connect them to patients and families in a more meaningful way. This session will provide several examples of how IOT in acute care can solve some of the most pervasive problems in acute care such as patient throughput, clinical workforce utilization, and the use of data to drive excellence in operations and clinical care. Additionally, leadership at all levels of a health delivery organization should plan for a new set of core competencies, from the point of service (the bedside) to the boardroom, in order to fully realize the value that data stewardship and IOT can provide.
As the Senior Director of Real Time Health System, Lisa Gulker focuses on informatics, analytics, and value realization services, enabling data-driven operations and an engaged, fulfilled workforce. She adds value for Cerner clients by working closely with executive level leaders to develop and execute comprehensive strategic plans designed to transform organizations through data stewardship and return on investments made with time, organizational talent, and financial resources. Leadership experience Lisa joined Cerner in 2018 as a Senior Director. Prior to her work at Cerner, she has held several clinical, IT, and operational executive roles in a diverse range of healthcare organizations, including academic medical centers and large for-profit IDNs. Accomplishments During her time at Cerner, Lisa has developed an interdisciplinary advisory services practice comprised of clinical consultants, clinical executives, industrial/process engineers, business analysts, and performance improvement specialists. This team works to deliver results in health system efficiency with a focus on patient throughput and flow across ambulatory, acute care, and post-acute care. Central to this work is strategic collaboration with Cerner’s data science and artificial intelligence teams, as well as the strategy and engineering groups who design and build Cerner’s innovative technology solutions for better health and care. Lisa is a graduate of Northwestern University with a Bachelor of Science in Chemistry. She is also a graduate of Wayne State University College of Nursing, where she obtained her BSN and DNP. Lisa is a certified adult acute care nurse practitioner and an active member of the American Medical Informatics Association, the American Nurse Informatics Association, the American College of Healthcare Executives, and the American Association of Nurse Practitioners. She presents nationally and internationally on the topics of clinical transformation, informatics, performance excellence, and data stewardship.
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