Pooja Dewan is the Vice President and Chief Data & Analytics Officer for Otis Elevator Company. In this critical role, she leads the company’s data science and analytics capabilities, identifying opportunities to accelerate growth and efficiency. She is responsible for driving the data and analytics vision, strategy, and execution. She owns the Otis data management roadmap driving sustainable business growth and profitability, as well as internal efficiencies through improved data structures, constant data cleanliness and insight, and efficient data governance and processes. Prior to this role, Pooja spent more than 20 years at BNSF Railway where she served as the Chief Data Scientist. There she led the Operations Research and Advanced Analytics group for 16 years. Her team received international recognition through an INFORMS award as the Best Advanced Analytics Team in 2019. Pooja has been a member of INFORMS (Operations Research Society) since 1993. During this time, she led several initiatives offered by INFORMS, including the Edelman competition, and she has also been instrumental in championing activities that help bridge the gap between academia and real-world application. Pooja earned a master’s and doctorate in industrial engineering from Pennsylvania State University. She is also the author of several research publications in various scientific journals.